FAQ's

How long will it take for my order to ship?

Please allow up to 2 weeks production time as each piece is hand made to order, however it could ship sooner than that.

Will the color of my set match the online photos?

Each piece is hand made to order so we will match the product photo as closely as we can but shading and color intensity may vary. Additionally, if you want the shade of your hoodie and sweatpants to match, order them in the same order so that we dye them together.

Do you accept returns and/or exchanges?

We do not accept returns or exchanges, however, it is very important to us that you are happy with your sets so please reach out to us at info@thecomfycollective.com regarding any issues with your pieces.

Will the color of my set fade?

Tie dye is a dye so it does have the potential to fade over time but in order to prevent fading or slow this process down, wash per the instructions below.

How do I wash my set?

For best results and minimal fading, wash set inside out on gentle cycle with cold water and then air dry or machine dry on low heat.